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Frequently Asked Questions

Can I use AIMIKE Styling Tools on wet hair?

Our Hot Air Brushes and styling tools are best used on towel-dried, damp hair (around 75% to 80% dry) rather than soaking wet hair. This ensures the most efficient styling, maximum volume, and the safest treatment for your hair strands. For our specialized styling brushes, please use them on completely dry hair.

What is your shipping policy and how long does it take?

We are happy to offer Free Shipping on all orders over $100! Once your order is placed, it typically takes 1-2 business days to process. Standard shipping to the United States and major international regions usually takes 5-10 business days, and a tracking number will be emailed to you immediately upon shipment.

What is your return policy if I change my mind?

We want you to love your AIMIKE experience. That’s why we offer a 30-day hassle-free return policy. If you are not completely satisfied with our products, simply contact our support team, and we will guide you through the easy return or exchange & refund process.

What should I do if I haven't received my order yet?

If your delivery is taking longer than expected, please don't worry! We recommend tracking your package using the link provided in your shipping confirmation email. If you still need help, simply reach out to our dedicated support team at carol@aimike.com. We will immediately investigate the status of your shipment with our courier and get back to you with a clear update as quickly as possible.